Question 1

Can I get a HydraFacial during my vacation?

Accepted Answer

Yes. A HydraFacial is one of the best treatments to have while you are on Maui because it has no downtime — you can go from your appointment to the beach, the pool or a dinner reservation the same day. Skin looks brighter and more even immediately, which is why guests book it before a sunset dinner, a wedding, or a family photo session. Plan on 60 to 90 minutes depending on the level you choose, and wear a broad-spectrum mineral SPF 30 or higher afterward, since freshly exfoliated skin is more sun-sensitive.

Question 2

Which treatments have no downtime?

Accepted Answer

HydraFacial, IV nutrient therapy, wellness injections, spray tan and medical-grade skincare all have no downtime. Dysport has essentially none either — a few tiny marks that settle within an hour — as long as you stay upright and skip strenuous exercise for the rest of the day. Microneedling is the exception. Expect skin to look pink, like a mild sunburn, for one to three days, with sun and ocean water off the table during that window.

Question 3

Can I go to the beach after treatment?

Accepted Answer

After a HydraFacial, IV nutrient therapy, wellness injections or Dysport, yes — the same day, with broad-spectrum mineral SPF 30 or higher and a hat during peak hours. Rinse salt water off afterward and keep skin moisturized. After microneedling, wait. Stay out of direct sun and out of the ocean and pools for at least three to five days, until the skin barrier has fully closed. After a spray tan, wait about eight hours before swimming so the color can finish developing.

Question 4

Should I schedule before I arrive or after I return home?

Accepted Answer

Book same-day treatments here and save recovery treatments for home. HydraFacial, IV nutrient therapy, wellness injections and spray tan are ideal during your stay; microneedling and medical weight loss are usually better started at home, where you can stay out of sun and ocean water or keep regular follow-up. Dysport sits in the middle. It needs about two weeks to fully settle, so treat it before you travel if you have a Maui event, or early in a longer stay.

Question 5

How far in advance should I book my appointment?

Accepted Answer

A week or two ahead is ideal, and longer over holidays. We are a boutique practice with a single injector, so vacation weeks fill early and the best times go first. If your trip is sooner than that, call or text (808) 515-9342 — we hold room for same-week requests where we can, especially for IV nutrient therapy and wellness injections.

Question 6

Which treatments are best after a long flight?

Accepted Answer

IV nutrient therapy is the single best treatment after a long flight, followed by a wellness injection if you want an energy or immune boost in fifteen minutes. Cabin air is extremely dry, and a five-hour-plus flight plus a time-zone change leaves most people dehydrated before their vacation starts. If travel has also left your skin dull or congested, a HydraFacial the next day restores the glow. Many guests book both — an IV on arrival day, a facial mid-trip.

Question 7

Can IV therapy help me feel refreshed after traveling?

Accepted Answer

Yes — that is our most requested reason for it. IV nutrient therapy delivers fluids, electrolytes and vitamins straight into the bloodstream, bypassing digestion, so rehydration is faster and more complete than drinking water alone. Most guests notice they feel clearer and less sluggish before the infusion is finished. Plan on 45 to 60 minutes in a quiet treatment room, and no downtime afterward — sightseeing, dinner and beach time are all fine.

Question 8

Which IV is best after travel?

Accepted Answer

A hydration-focused infusion with electrolytes and B vitamins is the usual choice after a flight, with vitamin C and glutathione added when you want immune or brightening support as well. We choose the formulation with you at your appointment based on how you feel, what you have planned that week, and your health history — not from a fixed menu.

Question 9

How long should I wait before swimming?

Accepted Answer

After a HydraFacial you can swim the same day, though we suggest waiting a few hours and rinsing afterward. After Dysport, wait until the following day. After a spray tan, wait about eight hours so the color finishes developing. After microneedling, wait three to five days before ocean or pool water. Open micro-channels and untreated water are a poor combination, and chlorine and salt will both sting freshly treated skin.

Question 10

What helps after golf, hiking or a boat day?

Accepted Answer

IV nutrient therapy is the fastest recovery after a full day outdoors, because sun, wind and exertion dehydrate you more than most people realize on Maui. A HydraFacial afterward clears the congestion that sunscreen, salt and sweat leave behind. Neither has downtime, so you can do both and still make a dinner reservation.

Question 11

Which treatments are best before a wedding?

Accepted Answer

A HydraFacial three to seven days before the wedding is the single best pre-event treatment, with IV nutrient therapy the day before for travel and late-night fatigue, and a spray tan one to two days out if you want warmth without sun. Anything that builds — a microneedling series, medical-grade skincare, neuromodulators — belongs three or more months ahead, so dosing can be refined and results are fully settled by the day.

Question 12

How far in advance should I schedule Dysport before an event?

Accepted Answer

Two to four weeks before the event. Dysport starts working in two to three days and reaches its full effect in about a week, and that extra margin leaves time for a follow-up adjustment if anything needs refining. If you have never had a neuromodulator before, schedule your first treatment three months out instead. First treatments are about finding your dose, and no one should be learning that in the week of a wedding.

Question 13

What should I avoid immediately before an event?

Accepted Answer

Avoid anything new, aggressive or unfamiliar in the final two weeks. That means no first-time injectables, no resurfacing or microneedling, no strong new actives such as retinoids or acids, and no waxing on the same day as a facial. In the last 24 to 48 hours, skip alcohol and high-sodium meals so you are not puffy in photographs, keep sun exposure moderate, and stay hydrated. Familiar treatments you have had before — a HydraFacial, an IV — are the safe choices this close in.

Question 14

What is best right before family photos?

Accepted Answer

A HydraFacial one to three days before the session, so skin is calm, even and luminous under Maui light rather than freshly stimulated. A spray tan the day before adds warmth without sun damage, and IV nutrient therapy helps if travel or long days have caught up with the group. All three are no-downtime and work well as back-to-back appointments for several people.

Question 15

What happens during my first appointment?

Accepted Answer

Your first visit is a consultation before it is a treatment. We review your health history, medications and past treatments, look at your skin in natural light, talk through what is bothering you, and agree on a plan and a starting price before anything is booked. If a treatment is appropriate the same day, we can often do it in that visit. If it is not — because of timing, medication, pregnancy or simply because something else would serve you better — we will say so. Allow a little extra time for paperwork and photos at a first appointment.

Question 16

Which treatment is best if I have never had aesthetic treatments before?

Accepted Answer

Start with a HydraFacial. It is non-invasive, comfortable, suits nearly every skin type, has no downtime, and shows a visible result the same day — which makes it the easiest way to see how we work before deciding on anything more. From there, medical-grade skincare is the highest-value next step, and a neuromodulator such as Dysport is the usual first injectable, dosed conservatively so you can decide how much movement you want to keep.

Question 17

How do I know which service is right for me?

Accepted Answer

You do not have to know — that is what the consultation is for. Tell us what bothers you and what you have planned, and Stefanie will recommend the treatment that addresses it, including recommending less than you expected when that is the honest answer. As a rough guide: HydraFacial and medical-grade skincare are for skin quality, glow and congestion; Dysport is for expression lines; microneedling is for texture, scarring and firmness; IV therapy and wellness injections are for energy, hydration and recovery.

Question 18

Will I still look like myself?

Accepted Answer

Yes. Every plan here is built to keep you recognizable — conservative dosing, gradual change, and a review before we add anything. People should notice you, not your treatments. With neuromodulators specifically, we treat lightly at a first visit and refine at a two-week follow-up rather than starting high. That is slower, and it is the reason our results read as rested rather than done.

Question 19

Is a membership worth it for me?

Accepted Answer

A membership makes sense if you plan to treat regularly — a monthly HydraFacial, neuromodulators a few times a year, ongoing skincare. It turns maintenance into a predictable rhythm instead of a decision you make each time. If you are visiting Maui or treating for a single occasion, book individually instead. A Kamaʻāina rate is available to Hawaiʻi residents with proof of residency, whether or not you join.

Question 20

What is the difference between a HydraFacial and a traditional facial?

Accepted Answer

A HydraFacial is a device-based medical facial: patented vortex technology cleanses, exfoliates, extracts and infuses serums in one pass, at settings we control. A traditional spa facial is performed by hand, with steam, manual extractions and massage. The practical differences are consistency and depth. Extractions are more thorough and far more comfortable, results are measurable the same day, and the serums used are clinical-strength. A traditional facial is more of a relaxation experience; a HydraFacial is a treatment that happens to be relaxing.

Question 21

What is a neuromodulator?

Accepted Answer

A neuromodulator is an injectable that temporarily relaxes the specific muscles that create expression lines. Dysport, Botox and Daxxify are all neuromodulators; they differ in onset, spread and how long they last. It does not fill or add volume — that is a dermal filler. Because the muscle simply moves less, the lines that movement creates soften over a few days and gradually return as the product wears off, usually over three to four months.

Question 22

What is medical-grade skincare?

Accepted Answer

Medical-grade skincare is products with higher concentrations of active ingredients, formulated to reach the living layers of the skin, dispensed and guided by a clinician rather than sold off a shelf. The difference matters most with retinoids, growth factors, antioxidants and pigment correctors, where concentration and formulation determine whether anything changes at all. We carry Skinbetter Science and choose a routine for your skin and your climate — including the one at home.

Question 23

What is microneedling?

Accepted Answer

Microneedling uses a medical device to create thousands of tiny, controlled micro-channels in the skin. That controlled injury triggers your own healing response, which builds new collagen and elastin over the following weeks. It is used for texture, enlarged pores, acne scarring, fine lines and overall firmness. Skin looks pink for one to three days afterward, results build gradually, and a series of three is the recommended course — which is why it is better scheduled at home than mid-vacation.

Question 24

Can I wear makeup after a HydraFacial?

Accepted Answer

Yes. There is no restriction on makeup after a HydraFacial, though we suggest waiting a few hours if you can, and many guests skip it entirely because of the glow. If you are heading straight to an event, mineral makeup over a broad-spectrum SPF is the most comfortable combination on freshly exfoliated skin.

Question 25

How long does an IV therapy appointment take?

Accepted Answer

Plan on 45 to 60 minutes for the infusion itself, plus a few minutes at the start to review your history and choose the formulation. Most guests are with us for about an hour in total. You sit in a quiet treatment room and can read, work or rest. There is no downtime afterward — the rest of your day is entirely yours.

Question 26

What is the difference between a wellness injection and IV therapy?

Accepted Answer

A wellness injection is a small intramuscular dose — B12, lipotropic or NAD+ — that takes about fifteen minutes. IV nutrient therapy delivers a larger volume of fluids and nutrients into a vein over 45 to 60 minutes. Choose the injection when you want a quick, targeted boost and have somewhere to be. Choose the IV when you are dehydrated, recovering from travel or a hard day outdoors, or want broader support. Injections start at $39; the two pair well in one visit.

Question 27

Who performs treatments at Nō Ka ʻOi Aesthetics?

Accepted Answer

All injectable and medical treatments are performed by Stefanie Roberts, ARNP, founder and medical director of Nō Ka ʻOi Aesthetics. HydraFacial and skin treatments are performed by our licensed aestheticians, Stephanie Evans and Keala Lono, under the same medical oversight. This is a medical practice in a boutique setting, not a resort spa menu — one clinician plans your care, and the same team sees you at follow-up.

Question 28

Should I have microneedling or a HydraFacial?

Accepted Answer

Choose a HydraFacial for immediate glow, hydration and congestion, with no downtime. Choose microneedling to change the skin structurally — texture, scarring, pore size and firmness — over a series of treatments. They are not competitors: most long-term plans use both, alternating HydraFacial for maintenance with a microneedling series once or twice a year. If you are on vacation, have the HydraFacial now and plan microneedling for home.

Question 29

What should I expect at my first appointment?

Accepted Answer

Your first visit is a relaxed, unhurried conversation. We'll discuss your goals, review your skin and health history, and build a personalized plan together — no pressure to book any treatment on the spot.

Question 30

How do I know which treatment is right for me?

Accepted Answer

You don't have to. That's our job. During your consultation, Stefanie will honestly recommend what serves your goals — even if that means recommending less than you expected.

Question 31

Do you offer consultations?

Accepted Answer

Yes. Every new guest starts with a complimentary consultation. It's the best way to meet Stefanie, ask questions, and decide if we're the right fit for you.

Question 32

How do I schedule an appointment?

Accepted Answer

Use the Book button anywhere on the site, call us, or send an email. We usually reply the same day.

Question 33

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, HSA/FSA cards where applicable, and cash. Full pricing is shared before any treatment — we believe in price transparency. HydraFacial starts at $289 for the Signature (60 min), $315 for the Deluxe (75 min), and $375 for the Nō Ka ʻOi Platinum (90 min). Every price on our menu is a starting price, and we confirm your total before we begin.

Question 34

What is your cancellation policy?

Accepted Answer

We ask for 24 hours notice on cancellations so we can offer the time to another guest. Late cancellations may be subject to a fee.

Question 35

Do you offer memberships?

Accepted Answer

Membership details are coming soon. We're building a program around routine care and long-term skin health — reach out and we'll share the details as soon as they're final.

Question 36

Can treatments be combined?

Accepted Answer

Often, yes. Many guests pair a HydraFacial with Dysport, or IV therapy with a facial. We'll always sequence treatments in the way that serves your skin and comfort best.

Question 37

Will I still look like myself?

Accepted Answer

Yes. Our approach is conservative and natural — you'll always look like more of yourself, not less. People should notice you, not your treatments.

Question 38

How much downtime should I plan?

Accepted Answer

Most services have zero downtime — ideal while you're enjoying Maui. Microneedling and deeper treatments may have 24–48 hours of pink skin.

Question 39

Which facial should I book?

Accepted Answer

Signature HydraFacial for a classic monthly glow, Jet Lag Reset after a long flight, Mini Glow for a quick refresh, Maui Face Lift to lift and sculpt before an event, and BioRePeel when tone, texture, acne or pigmentation are the concern. If you are unsure, book the Signature and we will adjust in the room.

Question 40

How long does a facial take?

Accepted Answer

45 minutes for the Jet Lag Reset and Mini Glow, 60 minutes for the Signature HydraFacial and Maui Face Lift, up to 90 minutes for the Nō Ka ʻOi Platinum.

Question 41

Is there any downtime?

Accepted Answer

None. Most guests return immediately to work, the beach, dinner, or other activities — BioRePeel® included.

Question 42

How often should I have a facial?

Accepted Answer

Monthly is ideal to maintain healthy, radiant skin. BioRePeel® is best as a series of four, performed every 7–14 days.

Question 43

Can I wear makeup afterward?

Accepted Answer

Yes — though many guests love the glow and skip it.

Question 44

Can I combine a facial with Botox or Dysport?

Accepted Answer

Yes. Many guests pair them for a refreshed, natural look.

Question 45

Is a HydraFacial safe for sensitive skin?

Accepted Answer

Yes. HydraFacial is gentle enough for nearly every skin type, and we adjust exfoliation and boosters to your skin.

Question 46

What is best before a wedding or photos?

Accepted Answer

A HydraFacial or Maui Face Lift 3–7 days before is ideal. Nothing new or aggressive inside two weeks of the date.

Question 47

Do you offer Botox, or only Dysport?

Accepted Answer

We offer Botox, Dysport and Daxxify. Dysport is Stefanie's preferred neuromodulator for most guests because of how smoothly it settles and how natural it looks, but Botox and Daxxify are absolutely used when they suit you better. We decide together at your consultation.

Question 48

What's the difference between Dysport, Botox and Daxxify?

Accepted Answer

All three are neuromodulators that relax the muscles behind expression lines. Dysport spreads a little more softly and typically shows results in 2–3 days. Botox is the long-established option many guests already know. Daxxify is formulated to last longer, which suits people who want fewer visits.

Question 49

Which one is right for me?

Accepted Answer

That depends on your facial movement, how you have responded to treatment in the past, how long you want results to last, and what you have planned. It is a clinical decision Stefanie makes with you — not something you need to figure out before you arrive.

Question 50

Will I still look like myself?

Accepted Answer

Yes. Our conservative approach supports your natural expression — you'll simply look more rested and refreshed.

Question 51

How long do results last?

Accepted Answer

Most guests enjoy results for approximately 3–4 months with Dysport or Botox. Daxxify is formulated to last longer for many people.

Question 52

How soon will I see results?

Accepted Answer

Results typically begin appearing within 2–3 days, with full results in about one week.

Question 53

Can this be combined with a facial treatment?

Accepted Answer

Yes — a neuromodulator and a HydraFacial pair beautifully for a refreshed, natural look.

Question 54

Is it painful?

Accepted Answer

Most clients describe it as a small pinch. Treatment is quick — about 20–30 minutes.

Question 55

Does microneedling hurt?

Accepted Answer

A topical numbing cream keeps treatment comfortable — most clients describe it as very tolerable.

Question 56

How many treatments will I need?

Accepted Answer

Most clients see best results with a series of treatments spaced several weeks apart.

Question 57

How much downtime is there?

Accepted Answer

Expect redness similar to a mild sunburn for 24–72 hours.

Question 58

When will I see results?

Accepted Answer

Gradual improvement over several weeks as your body builds new collagen.

Question 59

Can microneedling be combined with HydraFacial?

Accepted Answer

Yes — many clients alternate the two as part of a long-term skin health plan.

Question 60

Is microneedling safe for all skin types?

Accepted Answer

Microneedling is safe for most skin types. We'll confirm at your consultation.

Question 61

Do you offer GLP-1 medications?

Accepted Answer

Yes, when medically appropriate. We evaluate every client individually.

Question 62

How long is the program?

Accepted Answer

Most clients see meaningful change over 3–6 months, with lifelong maintenance.

Question 63

Is this covered by insurance?

Accepted Answer

We are cash-pay and provide receipts you can submit.

Question 64

How long does IV Therapy take?

Accepted Answer

Most infusions run 45–60 minutes.

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